Delivery Manager (Appian) - HM Treasury - SEO

Location

This post can be based in London (1 Horse Guards Road), Norwich (Rosebery Court) or Darlington (Feethams House).

About the job

Job summary

If you’re interested in making a difference to people’s lives, the Treasury can offer you an exciting opportunity to influence decision making that affects the whole of the UK. Working at the heart of government, we collaborate across government to promote responsible public spending and drive strong and sustainable economic growth.

Our work ranges from protecting customers through the regulation of the financial sector, helping to reduce carbon emissions and creating a greener economy, to promoting British trade around the world and supporting people across the country on jobs, growth and more.

We are part of the Darlington Economic Campus, a cross-government hub bringing people together to tackle key national issues while working closer to the communities we serve.

Job description

As the Appian Delivery Manager in our Technology Change team, you will be accountable for the effective delivery of digital products and services built on our new enterprise Appian low-code platform, ensuring they meet user needs and deliver business outcomes. You will work within multidisciplinary teams and across organisational boundaries to enable high-quality, timely delivery.

Key accountabilities:

Lead the delivery of Appian-based services, ensuring outcomes are delivered to agreed scope, time, cost and quality standards using Agile and Lean practices.

1. Create and maintain the right delivery environment, enabling teams to work effectively by removing impediments, managing dependencies and encouraging continuous improvement.
2. Manage delivery risks and issues, proactively identifying, escalating and resolving blockers to maintain momentum and confidence in delivery.
3. Support multidisciplinary teams, ensuring effective collaboration between policy, operations, user research, architecture, security and Appian development specialists.
4. Engage and communicate clearly with stakeholders, translating between technical and non-technical audiences to maintain shared understanding and alignment.
5. Ensure governance and assurance requirements are met, including appropriate controls, reporting and compliance with HMT and cross-government standards.
6. Contribute to capability development, sharing good practice in delivery management and low-code delivery across the organisation.

If you would like to speak to the hiring manager informally prior to the closing date, please contact Nick Matthews – [email protected].

Visa sponsorship is not available for this role.

Person specification

Application Form

Applications should consist of a CV including your employment history, and a 1000-word setting out how you meet the shortlisting criteria below. Your CV and employment history won’t be scored. It’s used to give context to your application and support discussions at interview.

The panel will review applications and invite those that best demonstrate evidence of the shortlisting criteria for interview. Please keep this in mind when writing your application.

Please note that only applications submitted through Civil Service Jobs will be accepted.

1. Delivering at Pace – Evidence of successfully managing and delivering digital or technology-enabled work in complex environments. Ability to plan and deliver Appian-based automation at pace within a dynamic environment, balancing quality, risk and stakeholder needs while adapting quickly to changing priorities and constraints.
2. Communicating and Influencing – Ability to communicate complex business and technical analysis clearly and confidently, influencing stakeholders and suppliers to agree priorities, resolve issues and deliver outcomes.
3. Working Together – Evidence of building effective multidisciplinary teams and partnerships
4. Delivery Management Experience – Experience of applying Agile or Lean delivery practices, preferably using Appian, in a complex, fast-moving outsourced technology environment, working with external suppliers and internal teams to shape requirements, manage delivery constraints and deliver outcomes that meet user and organisational needs