Delivery Manager - Government Commercial Agency - SEO
Location
Birmingham, Liverpool, Newport (Gwent), Norwich
About the job
Job summary
Watch our Webinar on the above link and gain valuable insight into GCA and our recruitment processes.
Call to action
Join us in leading multidisciplinary teams to deliver vital public services. You will drive agile improvements and ensure value for money to achieve national priorities and better outcomes for citizens.
If you excel at empowering teams and turning strategy into results, GCA offers the chance to provide lasting value through every milestone and decision.
Job Summary
As a Delivery Manager, you are responsible for the successful rollout of high-priority services and products across the agency. You will direct delivery initiatives or provide vital backing for extensive, multifaceted programmes. Acting as a primary escalation contact, you will oversee diverse services and products, necessitating robust proficiency in both Waterfall and Agile frameworks.
We are looking for adaptable, self-assured Delivery Managers who thrive on collaboration and can pivot effectively as requirements and priorities shift.
Job description
Key Accountabilities:
- Support or Lead the delivery of digital products and services from discovery through deployment and continuous improvement
- Ensure delivery activities align with relevant organisational standards, governance processes, and delivery frameworks.
- Facilitate delivery across one or more product teams, helping to manage priorities, timelines and dependencies while promoting Agile ways of working, including Scrum, Kanban, and hybrid delivery approaches.
- Build effective working relationships with Product Owners, technical teams, business stakeholders and third-party suppliers to support successful delivery.
- Provide regular progress updates and escalating risks, issues and dependencies where appropriate.
- Support governance and assurance activities by maintaining delivery documentation, e.g. Planning (high level plan and low level plan), status reports, RAID etc.
- Monitor and report on delivery metrics such as velocity and sprint progress to support delivery and/or continuous improvement
- Facilitate Agile ceremonies including sprint planning, daily stand-ups, retrospectives, reviews and backlog refinement sessions to maintain delivery momentum and team effectiveness.
- Ensure stakeholders receive timely and accurate information regarding delivery progress, risks, dependencies and key decisions.
- Work collaboratively with Product Managers, Designers, Business Analysts, Developers and Testers to ensure delivery priorities remain aligned to user needs and business objectives.
- Drive and maintain team focus on delivering value, removing delivery impediments where possible, and supporting the successful delivery of products and services.
Person specification
Essential Criteria (to be assessed at application stage):
- Possess a comprehensive grasp of agile delivery methodologies and governance, demonstrating the practical flexibility to tailor frameworks to an organisation's specific maturity and needs.
- Engage actively with delivery management or agile professional networks to exchange expertise and promote industry best practices.
- Maintain a solid command of contemporary digital delivery techniques, encompassing iterative value creation alongside continuous integration and deployment (CI/CD) pipelines.
- Exhibit exceptional stakeholder management and communication capabilities, effectively unifying varied viewpoints to drive toward collective goals.
Desirable criteria (to be assessed at sift stage, if a large amount of applications are received)
PSM1 accredited (certificate to be validated) or equivalent
PRINCE2 Practitioner accredited (certificate to be validated)
