Software Developer (Robotics) - HMRC - HEO

Location

Birmingham Regional Centre - Arena Central, East Kilbride - Queensway House, Edinburgh Regional Centre - Queen Elizabeth House, Glasgow Regional Centre - Atlantic Square, Liverpool Regional Centre - Water Street, Manchester Regional Centre - Three New Bailey, Preston - St Marks House, Preston - St Marys House, Telford - Plaza 1 and 2, Salford - Trinity Bridge House, Leeds Regional Centre - Wellington Place, Newcastle Upon Tyne - Benton Park View

Please note that due to workforce controls, Preston and Newcastle are only available to existing HMRC staff in these locations.

About the job

Job summary

Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.

Visit our YouTube channel to watch the full series and come and discover your potential.

HMRC is transforming the UK’s tax system through cutting-edge digital innovation and the Chief Digital and Information Officer (CDIO) Group is at the heart of that mission.

We are building high-quality digital services that will enhance the customer experience, enable real time interactions, and make tax simpler and more intuitive for everyone. By equipping our colleagues with modern tools and technologies, we are also reshaping how we work — allowing HMRC to focus its resources where they can deliver the greatest impact.

Job description

About the role

As a Robotics Developer, you will design, build and support robotic automation solutions using NICE Real Time Designer within an Agile DevOps team. Our robotics team delivers automation that extends the capability of existing systems, enabling new functionality while driving measurable cost savings.

This is a hands on development role focused on delivering high quality, testable automation solutions and maintaining live services.

Person specification

What you’ll do

• Design and build high‑quality robotic automation solutions to meet business needs
• Work within an Agile team to estimate, plan and deliver user stories and technical tasks
• Write clean, secure and well-tested code in line with modern development principles
• Follow and contribute to engineering standards, improving ways of working where possible
• Support live services, proactively monitoring and resolving issues in production
• Support and mentor junior colleagues, helping to build capability across the team

This role may include line management responsibilities, supporting and developing junior developers and apprentices.

Essential criteria

You must be able to demonstrate:

• Practical experience building automation solutions using NICE or a similar RPA tool
• Experience working in a software development environment using Agile practices.
• Experience applying continuous integration practices, including unit testing, test-driven development and version control using tools such as Git.
• Experience of testing approaches, such as performance, accessibility and security
• Experience supporting or maintaining live services, using monitoring or observability tools to identify and resolve issues.
• Ability to solve technical problems and improve processes.

Desirable Criteria

It is desirable for you to demonstrate experience of:

• Experience of NICE Robotics Process Automation.
• Experience of working with SQL databases.
• Experience of API integration into robotic services.
• Experience with principles of continuous delivery.
• Experience with HTML, JavaScript, SQL and C# or similar languages.

Further Location Information

Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a ‘Further Location Preferences (optional)’ field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.

Office Closures

If your location preference is for one of the following sites, it’s important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.

For more information on where you might be working, review this information on our locations (opens in a new window)

These sites are:

• Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle
• Telford Plaza, Telford - moving to Parkside Court, Telford
• Trinity Bridge House, Salford - moving to an alternative office in Manchester/ Salford

You will be given more information about what this means at the job offer stage.

Leeds Locations

Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC’s Moves Adjustment Payment guidance.