Delivery Manager - Ministry of Justice - G7

Location

East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber

The Role

Please note this role requires you to pass Security Check clearance. Please click on the link for details.

We’re recruiting for multiple Delivery Managers here at Justice Digital, Data and Science to be part of our warm and collaborative Office of the Chief Technology Officer.

This role aligns against the Delivery Manager role from the Government Digital and Data Framework

The Chief Technology Office sets technical direction across the organisation. It defines standards, shapes shared platforms and ways of working and supports teams to build and operate systems that are secure, reliable and sustainable.

We aim to enable teams across MoJ and accelerate digital delivery by identifying common user needs and organisational challenges, and delivering high-quality, user-centred solutions.

We are driving key transformations across MoJ while transitioning to a product operating model, ensuring we continue to deliver measurable value to users at pace. With products and services hosting platforms, developer experience, data platforms, and accessibility.

The Delivery Manager role sits within Justice Digital, Data and Science’s delivery profession and is responsible for enabling the delivery of digital services and products across all stages of the product life cycle.

As a Delivery Manager, you will be responsible for building and maintaining teams, ensuring they are motivated, collaborating and working well. You will coach team members on agile and lean practices and facilitate a culture of continuous improvement within the team. You will proactively manage dependencies and risks to overcome obstacles to delivery.

You’ll be an active part of the broader delivery management community, both within your area and across Justice Digital, Data and Science. This offers the opportunity to participate in informal support networks with peers and share your skills and experiences with others across the MoJ, and wider government departments. You’ll also get support from your people manager, coaching and mentoring from your senior colleagues and from formal learning opportunities to develop in this role.

Key Responsibilities

As a Delivery Manager at Justice Digital, Data and Science, you will:

• Be accountable for the delivery of digital products and services by focusing the team on what is most important, using data to inform team planning and providing delivery confidence.
• Build and support high-performing teams that are motivated, collaborative inclusive.
• Coach and mentor both team members and others to apply the most appropriate Agile and Lean tools and techniques.
• Encourage and facilitate continuous improvement of the delivery team.
• Proactively manage dependencies and risks within the team to overcome obstacles to delivery.
• Communicate effectively with stakeholders across technical and non-technical boundaries to explain the team’s work and build trust.
• Be an active part of the broader delivery management community.

If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!

Person Specification

Essential

• Agile and lean practices. You can compare and select the most appropriate delivery methods and processes, including a blended approach depending on the context. You can recognise, reflect and adapt when something does not work, encouraging experimentation and helping teams to measure, evaluate and visualise outcomes.
• Communicating between the technical and non-technical. You can listen to the needs of technical and business stakeholders and interpret them. You can manage stakeholder expectations and facilitate difficult discussions within the team or with diverse senior stakeholders.
• Maintaining delivery momentum. You can facilitate the delivery flow of a team, managing the pace and tempo. You can actively address internal and external risks, issues and dependencies including where ownership exists outside the team.
• Making a process work. You can identify and challenge organisational processes of increasing complexity and those processes that are unnecessarily complicated. You can add value and can coach the organisation to inspect and adapt processes.
• Planning. You can understand the environment and prioritise the most important or high value tasks, using data to inform you planning. You can manage complex internal and external dependencies and remove blockers or impediments that affect plans. You can plan for difficult situation and provide delivery confidence.
• Team dynamics and collaboration. You can effectively bring people together to form a motivated team and help to create the right environment for a team to work in and can empower them to deliver.

Willingness to be assessed against the requirements for SC clearance.